Privacy policy
Dextérité Clinic acknowledges the need for special attention to privacy protection. For this reason, we are committed to respecting the confidentiality of the personal information we collect.
In accordance with federal privacy protection legislation, Dextérité Clinic has implemented policies regarding the collection and protection of personal information.
As part of our activities, we may process various types of personal information, including:
- Contact information such as names, addresses, email addresses, phone numbers, date of birth, and health insurance numbers;
- Information related to services provided and appointments;
- Information related to transactions and payments, such as the payment method used, date and time, payment amount, and other related information;
- Information you choose to provide or send us, such as forms or questionnaires;
These details are collected for various reasons, including:
- To correspond and communicate with the client;
- To guide services;
- To schedule appointments;
- To identify clients and associated files;
- For administrative and accounting purposes;
- To facilitate care management.
The personal information we collect is gathered during your visit to the clinic, through email exchanges, and via the forms sent to you through the interactivity established between you and our management software.
We are committed to recognizing the right of access and rectification for individuals who wish to consult, modify, correct, or delete the personal information concerning them.
To exercise this right, you may notify us in the following ways:
- 418-353-8353
- [email protected]
- 815, boulevard Lebourgneuf, local 102, Québec, (QC) G2J 0C1
The personal information we collect is stored in a secure environment. The individuals working at the Clinique Dextérité are required to maintain the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- Access control – authorized personnel only;
- Data backup;
- Username / password;
- Firewall.
We are committed to maintaining a high level of confidentiality of personal information stored electronically or on paper. However, as no mechanism offers maximum security, there is always a risk when using the Internet to transmit personal information. Therefore, it should be noted that Clinique Dextérité cannot guarantee that security measures will prevent an unauthorized third party from obtaining and taking possession of the exchanged and stored information.
Furthermore, personal information related to the management of the electronic practice (clinical notes and record keeping) is stored in a secure environment that complies with Canadian privacy laws. The accounting software also uses recognized security measures to ensure the confidentiality and protection of data.
- 418-353-8353
- [email protected]